home depot carpet install::As time went by, i noticed gradual deterioration and fading of the surface lamination of the floors, and began to question the integrity of the wood home depot carpet install

home depot carpet install

home depot carpet install

home depot carpet install::As time went by, i noticed gradual deterioration and fading of the surface lamination of the floors, and began to question the integrity of the wood.
In 2007, i contacted a customer service representative at home depot in natomas named michelle beck.
After numerous followups with ms.
Beck, she stated on one occasion that the paperwork was lost, and did not show any motivation whatsoever in further facilitating this claim.
My dealings with ms.
Beck were extremely frustrating, to say the least, and i found myself unable to make any progress with home depot in addressing the problems with my floors.
Beck, and i was told that within approximately 2weeks that i would receive followup.
This time passed, and i once again had to take the initiative to contact home depot to receive a status on my claim.
I spoke with mike, and he stated that an inspector would need to come out to my home to inspect the floors before next steps were to be made.
Amongst the first tasks that the inspector conducted was to measure the moisture content throughout various points on the floor using a moisture dome test.
He discovered that many areas of the floor had excessively high moisture content, and concluded that this type of hardwood flooring should have never been installed on a foundation with moisture content this high.
Furthermore, the inspector stated that a moisture dome test should always be conducted prior to installing any hardwood floor.
He went on to add that if a dome test would have correctly been done at our home, it would have become apparent that this type of floor was unsuitable for our foundation.
It has become apparent though this claim that the installers used by home depot to professionally install this flooring did not follow basic protocols.
First and foremost being a dome test to measure the moisture content of the foundation.
Home depot responded with a phone call by p.
The floors should have never been put down.
The 10 yr warranty does not require the installer to follow basic professional protocol.
Dawn of sacramento, ca
home depot carpet install::We worked hard before we moved home depot
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